Frequently Asked Questions
Everything you need to know about shopping with Spotlight Oral Care.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unused and unopened products. Please ensure the original packaging is intact to qualify for a full refund.
Are your products cruelty-free?
Yes, all Spotlight Oral Care products are 100% vegan and cruelty-free. We never test on animals.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
Are the whitening products safe for sensitive teeth?
Our whitening range is professionally formulated by dentists to be effective yet gentle, specifically designed to minimize sensitivity.